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    • Customer Analytics

    Customer Analytics Courses Online

    Learn customer analytics techniques for data-driven decision-making. Understand how to analyze customer data to improve business strategies.

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    Explore the Customer Analytics Course Catalog

    • Status: New
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      C

      Coursera Instructor Network

      AI for Customer Experience with Chatbots and Analytics

      Skills you'll gain: Customer experience strategy (CX), Customer Engagement, Self Service Technologies, Customer Insights, Customer Data Management, Predictive Analytics, Artificial Intelligence, Return On Investment, Persona Development, Data-Driven Decision-Making, Generative AI

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
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      C

      Coursera

      Facebook Analytics: Optimize Performance

      Skills you'll gain: Content Performance Analysis, Facebook, Social Media Content, Social Media, Marketing Analytics, Social Media Management, Social Media Strategy, Business Analytics, Content Strategy, Performance Analysis, Trend Analysis, Performance Metric, Data-Driven Decision-Making

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      S

      Stanford University

      AI in Healthcare

      Skills you'll gain: Healthcare Ethics, Clinical Data Management, Clinical Research, Health Systems, Healthcare Industry Knowledge, Unstructured Data, Feature Engineering, Data Mining, Medical Records, Health Informatics, Data Ethics, Health Care Administration, Health Care, Machine Learning Algorithms, Data Processing, Artificial Intelligence and Machine Learning (AI/ML), Application Deployment, Machine Learning, Regulatory Compliance, Artificial Intelligence

      4.7
      Rating, 4.7 out of 5 stars
      ·
      2.2K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of Pennsylvania

      Finance & Quantitative Modeling for Analysts

      Skills you'll gain: Finance, Capital Budgeting, Financial Data, Return On Investment, Financial Reporting, Financial Statement Analysis, Risk Modeling, Mathematical Modeling, Regression Analysis, Predictive Modeling, Business Modeling, Spreadsheet Software, Financial Analysis, Cash Flows, Financial Modeling, Balance Sheet, Predictive Analytics, Google Sheets, Microsoft Excel, Corporate Finance

      4.5
      Rating, 4.5 out of 5 stars
      ·
      17K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Health Information Literacy for Data Analytics

      Skills you'll gain: Data Validation, Data Quality, Data Governance, Extract, Transform, Load, Data Dictionary, Health Information Management, Data Modeling, Health Informatics, Data Management, Data Cleansing, Data Integration, Metadata Management, Analytical Skills, Medical Records, Health Care, Analytics, Analysis, Health Systems, Data Integrity, Data Warehousing

      4.5
      Rating, 4.5 out of 5 stars
      ·
      276 reviews

      Intermediate · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      G

      Google Cloud

      Google Cloud Data Analytics

      Skills you'll gain: Data Storytelling, Data Lakes, Data Governance, Data Presentation, Cloud Infrastructure, Data Pipelines, Data Visualization, Data Architecture, Generative AI, Data Visualization Software, Dashboard, Data Management, Data Cleansing, Data Transformation, Cloud Storage, Cloud Computing, Cloud Management, Database Management, Large Language Modeling, Data Analysis

      4.4
      Rating, 4.4 out of 5 stars
      ·
      184 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Python for Data Science, AI & Development

      Skills you'll gain: Jupyter, Web Scraping, Python Programming, Data Collection, Object Oriented Programming (OOP), Pandas (Python Package), Programming Principles, Data Structures, NumPy, Data Processing, Data Manipulation, Application Programming Interface (API), Data Import/Export, Computer Programming, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      42K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      I

      IBM

      Excel Basics for Data Analysis

      Skills you'll gain: Data Cleansing, Excel Formulas, Data Quality, Data Analysis, Business Analytics, Microsoft Excel, Analytical Skills, Data Manipulation, Spreadsheet Software, Pivot Tables And Charts, Data Entry, Data Science, Data Integrity, Information Privacy

      4.8
      Rating, 4.8 out of 5 stars
      ·
      10K reviews

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      Status: AI skills
      AI skills
      I

      IBM

      IBM AI Product Manager

      Skills you'll gain: Prompt Engineering, Generative AI, Product Management, New Product Development, Product Strategy, Financial Analysis, Product Roadmaps, Product Development, Product Planning, Generative AI Agents, Project Management Life Cycle, Innovation, Commercialization, Artificial Intelligence, Market Analysis, Stakeholder Management, Business Planning, Product Lifecycle Management, Product Improvement, Stakeholder Engagement

      4.7
      Rating, 4.7 out of 5 stars
      ·
      29K reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      G

      Google

      Assess for Success: Marketing Analytics and Measurement

      Skills you'll gain: Marketing Analytics, Media Planning, Marketing Effectiveness, Google Analytics, Key Performance Indicators (KPIs), Web Analytics, A/B Testing, Data Presentation, Performance Measurement, Marketing Strategies, Google Ads, Dashboard, Return On Investment, Online Advertising, Stakeholder Communications, Data Analysis

      4.6
      Rating, 4.6 out of 5 stars
      ·
      2.1K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
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      O

      O.P. Jindal Global University

      Predictive Analytics and Forecasting

      Skills you'll gain: Predictive Analytics, Dimensionality Reduction, Regression Analysis, Data Mining, Business Analytics, Forecasting, Data-Driven Decision-Making, Data Analysis, Correlation Analysis, Data Processing, Statistical Analysis, Classification And Regression Tree (CART), Data Cleansing, Statistical Software, Unsupervised Learning, Supervised Learning, Machine Learning Algorithms, Market Analysis, Artificial Neural Networks

      Build toward a degree

      Mixed · Course · 3 - 6 Months

    • Status: New
      New
      Status: Preview
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      S

      Simplilearn

      Data Analytics Course with Generative AI

      Skills you'll gain: Extract, Transform, Load, Generative AI, Predictive Modeling, Advanced Analytics, Exploratory Data Analysis, Data Storytelling, Analytics, Data Integration, Real Time Data, Predictive Analytics, Data-Driven Decision-Making, Data Pipelines, Data Analysis, ChatGPT, Forecasting, Descriptive Analytics, Data Synthesis, Data Transformation, Data Quality

      Beginner · Course · 1 - 4 Weeks

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    1234…323

    In summary, here are 10 of our most popular customer analytics courses

    • AI for Customer Experience with Chatbots and Analytics: Coursera Instructor Network
    • Facebook Analytics: Optimize Performance: Coursera
    • AI in Healthcare: Stanford University
    • Finance & Quantitative Modeling for Analysts: University of Pennsylvania
    • Health Information Literacy for Data Analytics: University of California, Davis
    • Google Cloud Data Analytics: Google Cloud
    • Python for Data Science, AI & Development: IBM
    • Excel Basics for Data Analysis: IBM
    • IBM AI Product Manager: IBM
    • Assess for Success: Marketing Analytics and Measurement: Google

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