• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Coursera
  • Online Degrees
  • Careers
  • Log In
  • Join for Free
    Coursera
    • Browse
    • Customer Engagement
    Skip to search results

    Filter by

    Subject
    Required
     *

    Language
    Required
     *

    The language used throughout the course, in both instruction and assessments.

    Learning Product
    Required
     *

    Level
    Required
     *

    Duration
    Required
     *

    Skills
    Required
     *

    Subtitles
    Required
     *

    Educator
    Required
     *

    Results for "customer engagement"

    • Status: New
      New
      Status: Free Trial
      Free Trial
      I

      IESE Business School

      Design Thinking

      Skills you'll gain: Design Thinking, Ideation, User Research, Culture Transformation, Creative Problem-Solving, Qualitative Research, Problem Solving, Brainstorming, Customer experience strategy (CX), Human Centered Design, Solution Design, Creative Thinking, Organizational Change, Innovation, Empathy, Strategic Thinking, Systems Thinking, Thought Leadership, Verbal Communication Skills, Leadership

      Beginner · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Preview
      Preview
      C

      Coursera

      User DNA: Crafting Personas & Journey Maps in Miro

      Skills you'll gain: User Experience Design, User Research, Persona (User Experience), Design Research, Usability, User Flows, Customer Insights, Wireframing, Design Software, Collaborative Software

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      U

      University of Cambridge

      The science of mind and decision making

      Skills you'll gain: Human Learning, Psychology, Teaching, Neurology, Instructional Strategies, Decision Making, Student Engagement, Magnetic Resonance Imaging, Disabilities, Empathy, Special Education, Human Development, Non-Verbal Communication, Diversity Awareness, Social Sciences, Child Development, Autism Spectrum Disorders, Medical Imaging, Mental Health Diseases and Disorders, Anatomy

      4.6
      Rating, 4.6 out of 5 stars
      ·
      12 reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      R

      Real Madrid Graduate School Universidad Europea

      AI in Sports: The Approach of a Club

      Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Technology Strategies, Augmented and Virtual Reality (AR/VR), Machine Learning, Innovation, Personalized Service, Digital Transformation, Internet Of Things, Big Data, Analytical Skills, Deep Learning, Data Analysis, Natural Language Processing, Predictive Analytics, Ethical Standards And Conduct, Health Technology, User Experience, Data Security

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Starweaver

      Global Business Communication

      Skills you'll gain: Business Writing, Concision, Data Storytelling, Customer Insights, Data Visualization, Storytelling, Sales Strategy, Writing, Writing and Editing, Technical Writing, Sales Presentation, Communication, Business Communication, Persuasive Communication, Sales, Data Visualization Software, Technical Communication, Communication Strategies, Marketing Communications, Active Listening

      Intermediate · Specialization · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      Python Scripting Masterclass: From Basics to Real Projects

      Skills you'll gain: Debugging, Data Validation, Scripting, Object Oriented Programming (OOP), Business Logic, Django (Web Framework), Data Structures, User Interface (UI), Customer Data Management, Program Development, Web Applications, Development Environment, Data Store, Maintainability, Web Development, Python Programming, Computer Programming, Data Entry, Command-Line Interface, Record Keeping

      5
      Rating, 5 out of 5 stars
      ·
      20 reviews

      Intermediate · Specialization · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Cisco Learning and Certifications

      Implementing MPLS VPNs

      Skills you'll gain: Multiprotocol Label Switching, Virtual Private Networks (VPN), Open Shortest Path First (OSPF), Border Gateway Protocol, Wide Area Networks, Network Troubleshooting, Network Routers, Network Routing, Network Monitoring, Command-Line Interface, Verification And Validation, Data Structures

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Skillshare

      Easy Instagram Reels in Canva: Strategy & Setup

      Skills you'll gain: Instagram, Workflow Management, Social Media Content, Content Strategy, Content Creation, Social Media, Video Production, Copywriting, Drive Engagement, Editing, Target Audience

      Mixed · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      SkillUp EdTech

      Generative AI: Revolutionizing the Product Owner Role

      Skills you'll gain: Data Ethics, Product Management, Artificial Intelligence, Business Ethics, Stakeholder Engagement

      5
      Rating, 5 out of 5 stars
      ·
      7 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Free Trial
      Free Trial
      S

      Saïd Business School, University of Oxford

      Designing the Future of Finance

      Skills you'll gain: FinTech, Financial Regulation, Financial Services, Mobile Banking, Application Programming Interface (API), Banking Services, Interoperability, Banking, Payment Systems, Regulatory Compliance, Finance, Business Strategies, Retail Banking, Data Access, Innovation, Data Governance, Customer experience improvement, Data Sharing, General Data Protection Regulation (GDPR), Data Security

      Beginner · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      D

      DeepLearning.AI

      Data Storytelling

      Skills you'll gain: Data Storytelling, Dashboard, Data Presentation, Data Visualization, LinkedIn, Data Visualization Software, Storytelling, Data Transformation, Technical Communication, Professional Networking, Interviewing Skills, Stakeholder Engagement

      4.9
      Rating, 4.9 out of 5 stars
      ·
      7 reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: New
      New
      Status: Preview
      Preview
      B

      Banco Interamericano de Desarrollo

      Cadre de Politique Environnementale et Sociale de la BID

      Skills you'll gain: Pollution Prevention, Environmental Policy, Environmental Resource Management, Environmental Social And Corporate Governance (ESG), Land Management, Sustainability Reporting, Stakeholder Engagement, Labor Law, Community Health, Risk Management, Occupational Safety And Health, Cultural Diversity

      Beginner · Course · 1 - 3 Months

    Searches related to customer engagement

    sap customer engagement and discovery
    1…222324…210

    In summary, here are 10 of our most popular customer engagement courses

    • Design Thinking: IESE Business School
    • User DNA: Crafting Personas & Journey Maps in Miro: Coursera
    • The science of mind and decision making: University of Cambridge
    • AI in Sports: The Approach of a Club: Real Madrid Graduate School Universidad Europea
    • Global Business Communication: Starweaver
    • Python Scripting Masterclass: From Basics to Real Projects: EDUCBA
    • Implementing MPLS VPNs: Cisco Learning and Certifications
    • Easy Instagram Reels in Canva: Strategy & Setup: Skillshare
    • Generative AI: Revolutionizing the Product Owner Role: SkillUp EdTech
    • Designing the Future of Finance: Saïd Business School, University of Oxford

    Other topics to explore

    Arts and Humanities
    338 courses
    Business
    1095 courses
    Computer Science
    668 courses
    Data Science
    425 courses
    Information Technology
    145 courses
    Health
    471 courses
    Math and Logic
    70 courses
    Personal Development
    137 courses
    Physical Science and Engineering
    413 courses
    Social Sciences
    401 courses
    Language Learning
    150 courses

    Coursera Footer

    Technical Skills

    • ChatGPT
    • Coding
    • Computer Science
    • Cybersecurity
    • DevOps
    • Ethical Hacking
    • Generative AI
    • Java Programming
    • Python
    • Web Development

    Analytical Skills

    • Artificial Intelligence
    • Big Data
    • Business Analysis
    • Data Analytics
    • Data Science
    • Financial Modeling
    • Machine Learning
    • Microsoft Excel
    • Microsoft Power BI
    • SQL

    Business Skills

    • Accounting
    • Digital Marketing
    • E-commerce
    • Finance
    • Google
    • Graphic Design
    • IBM
    • Marketing
    • Project Management
    • Social Media Marketing

    Career Resources

    • Essential IT Certifications
    • High-Income Skills to Learn
    • How to Get a PMP Certification
    • How to Learn Artificial Intelligence
    • Popular Cybersecurity Certifications
    • Popular Data Analytics Certifications
    • What Does a Data Analyst Do?
    • Career Development Resources
    • Career Aptitude Test
    • Share your Coursera Learning Story

    Coursera

    • About
    • What We Offer
    • Leadership
    • Careers
    • Catalog
    • Coursera Plus
    • Professional Certificates
    • MasterTrack® Certificates
    • Degrees
    • For Enterprise
    • For Government
    • For Campus
    • Become a Partner
    • Social Impact
    • Free Courses
    • ECTS Credit Recommendations

    Community

    • Learners
    • Partners
    • Beta Testers
    • Blog
    • The Coursera Podcast
    • Tech Blog

    More

    • Press
    • Investors
    • Terms
    • Privacy
    • Help
    • Accessibility
    • Contact
    • Articles
    • Directory
    • Affiliates
    • Modern Slavery Statement
    • Manage Cookie Preferences
    Learn Anywhere
    Download on the App Store
    Get it on Google Play
    Logo of Certified B Corporation
    © 2025 Coursera Inc. All rights reserved.
    • Coursera Facebook
    • Coursera Linkedin
    • Coursera Twitter
    • Coursera YouTube
    • Coursera Instagram
    • Coursera TikTok