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Results for "inbound calls"
Vanderbilt University
Skills you'll gain: ChatGPT, Calendar Management, Organizational Skills, Generative AI, Artificial Intelligence, Gmail, HubSpot CRM, Business Process Automation, Google Workspace, Google Sheets, Workflow Management, Data Integration, Automation, Creative Thinking, Google Docs, Data Processing, Business Correspondence, Creative Problem-Solving, Customer Inquiries, Real Time Data
- Status: New
Skills you'll gain: ChatGPT, Generative AI, Standard Operating Procedure, Customer Support, OpenAI, Customer Service, Technical Support and Services, Customer Analysis, Artificial Intelligence, IBM Cloud, Artificial Intelligence and Machine Learning (AI/ML), Customer Insights, Business Process Automation, Software Development Tools, Ethical Standards And Conduct, Augmented and Virtual Reality (AR/VR), Language Interpretation, Translation, and Studies, Deep Learning, Image Analysis, Technical Communication
- Status: Free
Pontificia Universidad Católica de Chile
Skills you'll gain: Telephone Skills, Greeting Customers, Vocabulary, Verbal Communication Skills, Business Correspondence, Interpersonal Communications, Business Communication, Taking Meeting Minutes, Grammar, Communication, Language Learning, Scheduling
The Hong Kong University of Science and Technology
Skills you'll gain: Business Writing, Business Correspondence, Interviewing Skills, Business Communication, Business Ethics, Data Visualization, Presentations, Target Audience, Report Writing, Writing, Business Analysis, Analysis, Communication, Communication Strategies, Verbal Communication Skills, Intercultural Competence, Public Speaking, Concision, Cultural Diversity, Persuasive Communication
Georgia Institute of Technology
Skills you'll gain: Verbal Communication Skills, Cultural Sensitivity, Public Speaking, Vocabulary, Business Communication, Communication, Interpersonal Communications, Social Skills, Professionalism, Active Listening, Grammar
CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Growth Mindedness, Customer Service, Call Center Experience, Empathy, Interviewing Skills, Cross Selling, Retail Sales, Data Entry, Customer Relationship Building, Verbal Communication Skills, Team Oriented, Upselling, Teamwork, Customer Complaint Resolution, Conflict Management, Product Knowledge, Retail Store Operations
Knowledge Accelerators
Skills you'll gain: Service Level Agreement, Problem Solving, Customer Service, Desktop Support, Technical Communication, Technical Support, Critical Thinking and Problem Solving, Verbal Communication Skills, Issue Tracking, Data Entry, Rapport Building, Patience, Empathy, Time Management, Communication, Concision, Personal Attributes, Collaboration, Positivity, Self-Awareness
Google Cloud
Skills you'll gain: Storytelling, Google Workspace, Generative AI, Google Sheets, Gmail, Content Creation, Multimedia, Media Production, Data Ethics, Spreadsheet Software, Issue Tracking, Google Docs, Document Management, Data Sharing, Editing, File Management, File Systems, Automation, Technical Communication, Information Privacy
Skills you'll gain: Email Marketing, Marketing Automation, Personally Identifiable Information, Newsletters, Digital Marketing, Data Management, Marketing Strategy and Techniques, HubSpot CRM, Customer Data Management, Promotional Strategies, Content Creation, Performance Metric, Target Audience, Key Performance Indicators (KPIs), Customer Retention
Workday
Skills you'll gain: Workday (Software), Benefits Administration, Payroll Processing, Payroll, Accounts Payable and Receivable, Accounting Systems, Human Capital, Workflow Management, Business Process, Compensation Management, Workforce Management, Applicant Tracking Systems, Compensation and Benefits, Recruitment
- Status: Free
Coursera Instructor Network
Skills you'll gain: Customer Engagement, Customer Insights, User Feedback, Customer Analysis, Market Research, Customer Service, Data Collection, Active Listening, Verbal Communication Skills, Continuous Improvement Process, Data-Driven Decision-Making, Survey Creation, Customer Relationship Management, Team Oriented, Organizational Leadership
University of Washington
Skills you'll gain: Business Correspondence, Professional Networking, Writing, Business Communication, Rapport Building, Telephone Skills, Relationship Building, Verbal Communication Skills, Grammar, Vocabulary, Communication, Language Learning, Business, Scheduling
In summary, here are 10 of our most popular inbound calls courses
- ChatGPT + Zapier: AI-Powered Email Mastery:Â Vanderbilt University
- Generative AI for Customer Support:Â IBM
- English for Common Interactions in the Workplace: Basic Level: Pontificia Universidad Católica de Chile
- Business English for Non-Native Speakers:Â The Hong Kong University of Science and Technology
- Speak English Professionally: In Person, Online & On the Phone:Â Georgia Institute of Technology
- CVS Health Call Center Customer Service:Â CVS Health
- Customer Service Fundamentals:Â Knowledge Accelerators
- Gemini for Google Workspace:Â Google Cloud
- Think Outside the Inbox: Email Marketing:Â Google
- Workday in Action Series:Â Workday