Johns Hopkins University
Johns Hopkins Medical Office Manager Professional Certificate
Johns Hopkins University

Johns Hopkins Medical Office Manager Professional Certificate

Become a skilled medical office manager. Gain essential skills to manage healthcare practices in 6 months or less. No prior experience or degree needed to start your career as a medical office manager.

Michelle J. Campbell
Maura McGuire, MD, CPC, FACP

Instructors: Michelle J. Campbell

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3,771 already enrolled

Earn a career credential that demonstrates your expertise
4.9

(31 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace
Earn a career credential that demonstrates your expertise
4.9

(31 reviews)

Beginner level

Recommended experience

6 months
at 3 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Apply effective human resources practices and strategies to manage and lead a healthcare organization.

  • Implement quality and safety programs to ensure high-quality healthcare delivery and promote a culture of safety.

  • Analyze and navigate the complexities of healthcare delivery systems to optimize patient care and outcomes.

  • Utilize healthcare data and electronic health records (EHRs) to support decision-making and enhance operational efficiency.

Details to know

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Taught in English
Recently updated!

January 2025

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Prepare for a career in Health

  • Receive professional-level training from Johns Hopkins University
  • Demonstrate your proficiency in portfolio-ready projects
  • Earn an employer-recognized certificate from Johns Hopkins University
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Professional Certificate - 6 course series

Introduction to Ambulatory Healthcare Management

Course 19 hours5.0 (18 ratings)

What you'll learn

Skills you'll gain

Category: Healthcare Industry Knowledge
Category: Nursing and Patient Care
Category: Practice Management
Category: Patient Flow
Category: Leadership and Management
Category: Human Resources
Category: Financial Management
Category: Health Care Administration
Category: Medical Terminology
Category: Vocabulary
Category: Primary Care
Category: Health Care
Category: Health Systems

What you'll learn

Skills you'll gain

Category: Leadership
Category: Communication Strategies
Category: Human Resource Policies
Category: Employee Engagement
Category: Diversity and Inclusion
Category: Employee Onboarding
Category: Change Management
Category: Organizational Change
Category: Human Resources Management and Planning
Category: Performance Review
Category: Labor Law
Category: Interviewing Skills
Category: Constructive Feedback
Category: Health Care Administration
Category: Recruitment
Category: Employee Performance Management
Category: Goal Setting

What you'll learn

Skills you'll gain

Category: Patient Safety
Category: Continuous Quality Improvement (CQI)
Category: Health Care Administration
Category: Healthcare Industry Knowledge
Category: Risk Management
Category: Medical Management
Category: Performance Improvement
Category: Health Systems
Category: Health Care Procedure and Regulation
Category: Practice Management
Category: Project Management

What you'll learn

Skills you'll gain

Category: Regulatory Compliance
Category: Preventative Care
Category: Care Coordination
Category: Budget Management
Category: Patient Flow
Category: Practice Management
Category: Health Care
Category: Health Care Administration
Category: Healthcare Industry Knowledge
Category: Primary Care
Category: Nursing Management
Category: Needs Assessment
Category: Case Management
Category: Health Systems
Category: Financial Management

What you'll learn

Skills you'll gain

Category: Data Security
Category: Data Management
Category: Data Integrity
Category: Regulatory Compliance
Category: Interoperability
Category: Electronic Medical Record
Category: Computerized Physician Order Entry
Category: Healthcare Industry Knowledge
Category: Data-Driven Decision-Making
Category: Care Coordination
Category: Personally Identifiable Information
Category: Data Analysis
Category: Health Care
Category: Health Information Management and Medical Records
Category: Patient Registration
Category: Medical Records
Category: Data Quality

What you'll learn

Skills you'll gain

Category: Billing
Category: Insurance
Category: Patient Registration
Category: Revenue Cycle Management
Category: Billing Systems
Category: Medicare
Category: Copayment Collection and Processing
Category: Health Information Management and Medical Records
Category: Verification And Validation
Category: Payment Processing and Collection
Category: Practice Management Software
Category: Medical Office Procedures
Category: Billing & Invoicing

Instructors

Michelle J. Campbell
Johns Hopkins University
6 Courses5,849 learners
Maura McGuire, MD, CPC, FACP
Johns Hopkins University
6 Courses5,849 learners

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