The aim of this course is to give you a practical guide to managing people at work. It does not matter whether you are a first time manager in a shop or a middle manager in an office environment; the same skills apply to every work place. In the course you will engage with some HR theories and then see how they translate into every day working life.



The Manager's Toolkit: A Practical Guide to Managing People at Work

Instructor: Dr Chris Dewberry
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(4,227 reviews)
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There are 5 modules in this course
The first resources this week offer an opportunity for some preparatory reading, giving you a broad overview of the subject before we dive into the topic of interviews. We'll then explore the purpose of interviews, how to conduct them effectively, and consider alternative selection methods, ultimately discussing whether interviews are the most effective way to choose new staff members.
What's included
7 videos4 readings6 assignments1 discussion prompt1 plugin
This week we are looking at the role of the leader in the organization and how we can improve our to improve our decision making.
What's included
6 videos3 readings6 assignments
This week we are looking at how a well designed performance management system can help both the employee and the organization.
What's included
5 videos3 readings5 assignments
This week we are looking at how important pay is as a motivator and the implications of this. Could it be that it may actually achieve the opposite?
What's included
6 videos1 reading7 assignments
Is conflict always bad? This week we are looking at the causes of conflict and how to manage it for a positive outcome.
What's included
4 videos2 readings5 assignments1 discussion prompt1 plugin
Instructor

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Reviewed on Sep 4, 2021
I have really enjoyed this course in how to manage your employees at work, also it will encourage all managers to learn a lot in managing their employees at work in different situations.
Reviewed on Apr 12, 2020
The whole programme has been inspiring and resourceful. I plan to implement every bit of it in the discharge of my daily assignment. Thank you so much for this opportunity.Omobowale Odofib
Reviewed on Aug 16, 2021
I found it useful, I have come from engineering and management doesn't always come naturally so this is a good course to go through if you find yourself having to manage people as well as tech!
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